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Selling on SA Fashion Mall

Selling on SA Fashion Mall — application & verification

Every seller (vendor, tailor or mill) is CIPC + KYC verified with a live studio video. Here's exactly what we need and how the process runs.

SA Fashion Mall is invite-adjacent — we don't accept every application. The goal is a small, curated marketplace where every seller has been physically verified and every garment has a story. Applications typically clear or reject in 3–5 business days.

What you'll need to submit

  • CIPC company registration document (PDF, ≤10 MB) — proof of a registered SA legal entity.
  • Director SA ID or valid passport (image, ≤5 MB) — this is destroyed after verification, we only store a hash.
  • Studio walkthrough video (≤200 MB) — a phone-shot tour of your workspace showing sewing machines / cutting tables / stock. This is the human trust step.
  • Business bank details (SA bank, matching the CIPC company name).
  • 3–8 portfolio images (garments you've actually made / fabric you've woven).

The review timeline

  • Day 0 — Application submitted, status = Pending.
  • Days 1–3 — Ops team reviews CIPC, cross-checks the director ID against the CIPC record.
  • Day 3–5 — Studio video reviewed. If we can't tell what we're looking at, we'll ask for a re-record.
  • Day 5 — Approved (you can start listing) or Rejected (you get a reason and can re-apply).

What happens after approval

  • You get access to your role's dashboard (Vendor Studio / Tailor Studio / Textile Mill).
  • You can list products (or accept custom-order briefs, or list fabric).
  • You appear in the public directory with the gold verified badge.
  • Your first payout releases 5 working days after the customer confirms delivery of your first order.
You are 100% responsible for your own shipping logistics — packaging, courier booking, tracking updates, and any lost-parcel claims. SA Fashion Mall does not warehouse or ship on your behalf. Local + national shipping fees you set per product are what you receive verbatim (no platform cut on shipping).
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