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Buying & Delivery
- How buying on SA Fashion Mall worksThe full journey from finding a piece you love to receiving it at your door — with escrow protection every step of the way.
- How escrow protects youEvery payment is held by SA Fashion Mall — not the seller — until you confirm delivery. Here's exactly how the money moves.
- Tracking your orderWhere to see courier updates, what to do when tracking stalls for 10+ business days, and when to open a dispute.
- Shipping fees explained (local vs national)Why the same fabric costs different amounts to ship from Cape Town vs Durban — and how sellers set their own rates.
- Payments & secure checkoutThe cards, EFT and instant-pay methods our secure checkout supports on SA Fashion Mall — plus what happens if a payment fails halfway.
